Power outage update
Published: Thursday, 20 March 2025
Thank you for your continued patience and understanding as we work hard to get all our systems back online after last week's power outage.
From 3pm on Thursday 20 March to Monday 24 March, we will be carrying out essential repair works to our IT and telephone systems.
Please do not call us during this time.
If you need an emergency repair please email repairs@nottinghamcity.gov.uk.
If you’re a Nottingham on Call customer, please be reassured that pendants and relocate equipment is all working as usual.
If you are homeless or threatened with homelessness you can request assistance online by email at housing.aid@nottinghamcity.gov.uk
For non-urgent enquiries, you can register an advice case at https://live.housingjigsaw.co.uk/ selecting ‘register as homeless’.
If you are a single person or a couple without children and have no accommodation available to you tonight, you can contact the Street Outreach Team on 0800 066 5356 (Freephone) or by texting SOT to 80800.
If you require any housing assistance outside of normal office hours, you can email temporarynoc@gmail.com
