If your enquiry is about a housing application, or joining the housing register, please contact the HomeLink team.
If your enquiry is about a missed bin, your bin day, or bulky waste, please contact the Waste department.
Home, neighbourhood, tenancy or repair question? We're here to help.
Contact us straight away if there is anything we can help to do with your home, neighbourhood, or tenancy. We can then work with you to resolve the issue.
You can call our customer service team on 0115 915 2222, Monday to Friday, 8.30am to 5pm (or 24 hours a day for emergency repairs).
Or you can contact us by email.