Home Power outage update

Power outage update

Published: Thursday, 13 March 2025

Thank you for your continued patience and understanding as we work hard to get all our systems back online after last week's power outage.

Systems are now coming back online, but this is a slow process. In the meantime, we'd ask that you continue to report emergency repairs only, and do so by email rather than calling.

How to contact us

If you need an emergency repair please email repairs@nottinghamcity.gov.uk.

If you’re a Nottingham on Call customer, please be reassured that pendants and relocate equipment is all working as usual. 

If you are homeless or threatened with homelessness you can request assistance online by email at housing.aid@nottinghamcity.gov.uk

For non-urgent enquiries, you can register an advice case at https://live.housingjigsaw.co.uk/  selecting ‘register as homeless’. 

If you are a single person or a couple without children and have no accommodation available to you tonight, you can contact the Street Outreach Team on 0800 066 5356 (Freephone) or by texting SOT to 80800.

If you require any housing assistance outside of normal office hours, you can email temporarynoc@gmail.com