Get your heating ready for winter
We're all doing what we can to cope with the cost of our fuel bills. And we know that might include holding off putting the heating on for a bit longer than usual.
But when you do need it, you'll want to know that everything's working as it should. So we're asking tenants to turn on their heating for a short time now to check that it works.
If everything's working - that's great. But if there's an issue, it's better to let us know now so we can fix it before the cold weather arrives.
Before you contact us to report a problem, here as some suggestions for things to check or try before you get in touch:
- Check your thermostat temperature. Depending on the temperature in your house, you'll probably need to turn your thermostat up slightly to allow your heating to work.
- If a radiator is cold at the top, but hot at the bottom it might need bleeding. Watch this video that shows you how: How to bleed a radiator
- If you have a credit meter - does it have enough credit on it so that your heating will work?
- If you have a Baxi boiler, is it showing an E119 error code? That means the pressure of your boiler needs to be topped up a bit, which is quite an easy fix to do. Take a look at this short video: How to repair an E119 fault
- If you're unsure sure how to use your heating controls, take a look at our How to guides.
If, after trying all these things, your heating is still not working, please call us on 0115 915 2222.
